F A Q

• Will the colors of the flowers fade?
During the pressing process the color of some flowers, particularly white flowers, soften and become a pale ivory. Some bright reds become a muted burgundy. This does not detract from the beauty of the final work, it actually enhances it. However, the majority of flowers stay the same vibrant color nature intended.

• How soon can I expect to hear from you after leaving my message via voice-mail or e-mail?
We check our messages frequently, so you can expect a response by the close of the next business day.
• Can I display my pressed art anywhere?
As with any art work, it is generally considered unwise to display your pressed flowers in direct sunlight indefinitely.
• If I am interested in WEDDINGS or ENHANCEMENTS how far in advance do I need to place my order?
Ideally, we prefer to schedule your work as early as possible. However, because our process does not take months to complete, your order can be placed as late as two weeks prior to your special occasion. Although, if need be, we will try to accommodate last minute orders.
• Why is a telephone consultation necessary?
  We feel strongly that there is no margin for error when we are working with items that are irreplaceable to you! Therefore, we must speak directly to our customers rather than to rely solely on written communication. Individual service is our top priority, so we find it imperative to operate on a one-to-one basis.

• Do you offer "freeze-dried" flower preservation?
  Several different methods can be used to preserve flowers. It has been our experience that freeze-dried flowers prove to be a disappointment, as they may crumble and deteriorate with time. However, flower pressing has been a reliable way to preserve flowers since the Victorian Age! Our newly developed techniques further ensure that your flowers will become keepsakes for generations to come.

• What is the expected completion time?
Our estimated completion time is approximately three to four weeks from the date we receive your flowers and/or mementos OR from the date we have confirmed your frame choices, arrangement etc..
• Why does Waterford Past-Thymes only offer a shipping box for their wedding clients?
Weddings are frequently on Saturday afternoon, so, the flowers, very often, cannot be shipped until Monday and received by us on Tuesday. Therefore, we need to provide the safest possible environment for what we regard as "time-sensitive" flowers.